Privacy Policy

Introduction

CDM Concord Masonry ("we," "our," or "us") operates the website masonryconcord.com. This Privacy Policy explains how we collect, use, and protect information we receive from visitors to our website and from customers who contact us for masonry services in Concord, California and surrounding areas.

By using our website or submitting a contact form, you agree to the practices described in this policy. If you have questions, contact us at info@masonryconcord.com.

Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our website, we collect:

• Your name
• Your phone number
• Your email address
• Your property address or city
• A description of the work you are requesting

We only collect what is needed to respond to your inquiry and schedule a free on-site estimate.

Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies, including:

• Your IP address and approximate location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or search query that brought you here
• Device type (desktop, mobile, tablet)

This data is collected in aggregate form and is used only to understand how visitors use our website so we can improve it.

Cookies

Our website may use cookies - small text files stored on your device - to support basic website functionality and analytics. You can disable cookies in your browser settings, though some parts of the site may not work as intended if you do. We do not use cookies to track you across other websites or build advertising profiles.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and schedule a free on-site estimate
• To communicate with you about your project before, during, and after work is completed
• To send you a quote, invoice, or follow-up related to services you requested
• To improve our website based on how visitors use it
• To comply with applicable legal obligations

We do not use your information for email marketing campaigns, third-party advertising, or automated profiling.

Third-Party Services

Our website uses a small number of third-party tools to operate:

• Tally.so - powers our contact and estimate request forms. Information you submit is processed by Tally and transmitted to us. Tally has its own privacy policy at tally.so/privacy.
• Vercel Analytics - provides anonymized, aggregate website traffic data. No personally identifiable information is collected.
• Google Maps - we embed a Google Maps iframe on certain pages to display our office location. Google may collect information when you interact with the map. See Google's privacy policy at policies.google.com.

We do not sell, rent, or share your personal information with any third party for marketing purposes.

Data Retention

We retain contact and project information for as long as it is needed to provide services and for a reasonable period afterward for record-keeping purposes. If you would like us to delete your information, contact us at the email below and we will do so promptly, unless we are required by law to retain it.

Your Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we have collected about you
• The right to request that we delete your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right not to be discriminated against for exercising your privacy rights

To exercise any of these rights, email us at info@masonryconcord.com or call (925) 536-0971.

Security

We take reasonable technical and organizational steps to protect the information you share with us. Our website is served over HTTPS, and third-party tools we use are selected in part based on their security practices. No transmission of data over the internet can be guaranteed to be 100% secure, but we do our best to protect your information.

Children

Our website is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. If the changes are significant, we may also note them prominently on our website. Your continued use of the site after changes are posted constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, reach out: